Outreach August 2025 Product Release

The end of summer and the waning of longer days means it’s that time again for us to feature the amazing work that our engineering and product teams have rolled out with our August 2025 Product Release!  

At Outreach, we pride ourselves on rapid innovation, and this release is no exception. From the addition of AI personalization to more channels, new Research and Deal Agents, to Slack notifications and improved collaboration, this release has revenue-driving innovations for every group of users within the Outreach AI Revenue Workflow Platform.  

Release Highlights  

The latest enhancements from Outreach fall into three categories: 

1. Integration Agentic AI-Powered Workflows 

Our integration of Agentic AI powered workflows across the revenue cycle improves both the pace and precision of sales engagements. 

2. Enhancing Collaboration 

Enhanced collaboration in the platform ensures users can use the insights in Outreach to the best of their ability. 

3. Expanding the Data Ecosystem 

A larger data ecosystem to make it easier for customers to leverage the data they already have access to and continuously improve the performance of AI agents and assistants.  

Additional AI Agents in our Agent Suite 

Our first, and maybe most exciting news to share, is that we’ve got new AI agents!  

Research Agent 

With the Research Agent, save hours of manual account research, surfacing key insights from both your own data and the web. No more scrolling back through old call transcripts, or googling the target account in a desperate attempt to sound relatable on that first call.  

Deal Agent 

Deal Agent pairs the power of Kaia, our conversation intelligence AI, with our deal management capabilities to suggest updates to opportunity fields and deal status automatically within the platform, removing the admin burden from sellers. 

AI Personalization Expands to More Channels  

We’ve expanded AI personalization beyond just emails. Now available for: 

• LinkedIn: Personalization with first and third-party data without toggling between windows. 

• Call Tasks: Generates bespoke talking points for clear, confident communication even mid-meeting. 

Collaboration Enhancements  

While AI has been a big focus for us at Outreach and well... a lot of other folks gestures to every press release and LinkedIn post in the past two years, we remain committed to continuously innovating the collaborative experience of the platform.  

Kaia Chat 

Leave comments, tag teammates, and start threaded conversations right inside Kaia recordings. Pull in a manager to highlight a particularly interesting insight from a customer or tag your product manager in an instance where the customer gave poignant feedback about a product or offering.  

Mobile App Updates 

Our Mobile App has some noteworthy updates as well. You can now use Kaia in the app, view opportunities, and even use Smart Meeting Assist to get immediate takeaways and targeted outcomes from your meetings.  

Data Ecosystem Expansion 

Last, but certainly not least, are major improvements to your ability to leverage data in Outreach.  

Smart Data Enrichment Service (SDES) 

Our Smart Data Enrichment Service unblocks the challenge of integrating with 3rd party data providers by providing pre-built connectors with external data providers that remove data siloes and allow customers to leverage the data they need to recognize the promise of AI integrated throughout their workflows. 

Plus, ZoomInfo and Sales Intel are our new data partners, ensuring that Outreach is partnering with key players throughout the data go-to-market ecosystem. 

Field-level Governance & Line Item Forecasting 

Field level governance and line item forecasting allow you to get more granular with what information is surfaced and be more precise with the takeaways to allow you to do your job more effectively and efficiently.  

Explore the Full Release 

This is just a highlight reel of what enhancements are being added to the Outreach AI Revenue Workflow Platform this quarter. Check out our release notes for in-depth details on everything our teams have worked on, or schedule a meeting with your account or customer success rep today!