AI-Driven Sales Rep Coaching Software
Coach reps to success
Maximize the value of every buyer interaction with insights and information that sets your reps up for success before, during, and after meetings. Coach reps real-time and after calls using insights - not just opinions - to drive better rep attainment and participation.
Over 6,000 global customers trust Outreach
Why coaching matters
Effective coaching empowers reps to improve performance and drive revenue outcomes. It builds seller and buyer confidence, reduces ramp time for new reps, and ensures consistent results across the team, making it an invaluable tool for sales managers and leaders.
Ramp up reps 3x faster with Outreach Kaia™
Key Benefits of Rep Coaching
Don’t let your reps be caught off guard
With real-time guidance in every meeting, Outreach gives reps the confidence they need to win every moment, in the moment. Meanwhile, managers unlock visibility into big-picture and rep-level best practices and coaching opportunities.
Coach at scale
Leverage AI to gain deeper insight into how reps are handling buyer conversations. When coaching, Outreach Kaia™ provides answers and links to key moments so managers can coach with ease and deliver timely feedback.
Spot risks and keep conversations moving forward
Track signals like buyer sentiment on specific topics in critical sales stages to keep a pulse on how your reps are handling buyer conversations, see what themes are trending, and set alerts to get timely updates. Monitor reps’ improvement from coaching and identify spots for continuous support.
Rep coaching features at a glance
Real-time Content Cards
Boost confidence with enablement-created content cards generated in live meetings so reps can easily answer questions about competitors, product features, pricing, and more.
Custom Topics
Track specific topics that give managers insight into what is trending and how reps are handling buyer objections so they can coach with precision.
Topics Report
Understand what topics are coming up with buyers across sales stages and identify where reps have been successful to replicate across the team.
Smart Kaia™ Coach
Scale coaching with AI-powered suggestions to support managers in providing valuable and timely feedback and elevate performance.
Coach Card Report
Compare rep performance to team performance against specific areas. Coach with precision to improve team impact and revenue outcomes.
Smart Meeting Assist
Stay up to speed with an AI-generated meeting abstract, ask questions for deeper insights, and pinpoint key coaching moments without having to listen to the full recording.
Kaia Playlists
Compile best-in-class-calls and share with the team to learn how to handle objections, questions, or competitive threats.
Saved search alerts
Monitor conversation trends over time, with daily or weekly alerts, to coach reps to run effective meetings and keep deals moving forward.
See the full power of the Sales Execution Platform
Create quality pipeline, maximize rep productivity, and drive predictable revenue growth with Outreach.
Maximize seller productivity with high-impact sequences and playbooks that help the entire sales organization efficiently create new pipeline.
Run deep, data-driven deal inspection with reps, focusing on actions that accelerate deal velocity and boost conversion rates.
Increase win rates by 26% by allowing AEs and customers to jointly drive smooth, predictable purchase processes that improve deal qualification and clarify every deal’s next steps.
Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while automatically surfacing trends, new objections, and competitive threats.
Guide reps to success with insights that guide sellers before, during, and after critical meetings. Share examples of best practices, coach on next steps, and spot risks across every deal, with AI to help you scale.
Quickly identify and prioritize the winnable opportunities, spot at-risk deals, and get actionable recommendations that increase win rates.
Confidently inspect your pipeline to detect gaps, model assumptions, and scale strategies that increase conversion rates and seller productivity.
Make forecasting less manual, more frequent, and increasingly accurate. Adjust assumptions, model scenarios, and analyze trends to increase pipeline coverage and win rates.
FAQs about Sales Rep Coaching Software
AI-powered coaching uses AI to assist sellers real-time by surfacing answers to complex buyer questions in the moment. Post-meeting and call capabilities include surfacing insights like buyer sentiment, proactively generating meeting summaries, surfacing insights and pinpointing exactly where managers can give feedback without having to listen to full recordings.
Outreach Kaia™ delivers real time coaching with Content Cards, which surface answers to tough buyer questions around competitors, pricing, integrations and products. This allows reps to build buyer trust and for new reps to ramp up quicker without commitment content to memory or relying on managers to guide them on calls.
Outreach Kaia™ can identify key moments in sales conversations and provide suggestions for managers when using Smart Kaia™ Coach. Furthermore, Outreach Kaia™ tracks pre-built and your own custom topics to give managers visibility into what topics are trending, the buyer reaction and sales stages in which they are most recurring. By getting these insights, managers can identify winning conversations to share as best practices and identify where additional coaching can support the rep’s success.
Gain visibility into your reps strengths and weaknesses at a glance by looking at their pipeline. Deep dive into their deals to identify which ones are at risk, and then dig into their sales calls to understand why. Alternatively, use any of Outreach’s Smart Assist features at the Account, Deal and even Meeting level to get insights you need to coach reps. To see where they are succeeding, take a look at the Topics Report to see how they are handling buyer inquiries at each stage so you can replicate success.
You can customize Outreach Kaia™ to your business by training our AI model on your products, competitors and more. Further tailor your experience by setting up specific Vocabulary words, creating Custom Topics to track unique aspects of your buyer-seller interactions and enforce sales operations rigor through methodologies.
Real-time content cards support reps in the moment, without manager guidance, for self-improvement and ensure reps are not relying on coaching after the opportunity has passed and it's too late. AI powered features allow managers to get access to coachable moments at their fingertips and to coach at scale, with ease and without sacrificing personal touch. Insights from conversations are surfaced across the Outreach platform, ensuring coaching is not only meant to improve meetings, but to improve deal and revenue outcomes.
Outreach Kaia™ is designed to scale and can be used by sales teams of any size. Whether for a small team or a large organization, AI-driven coaching helps managers deliver timely feedback and insights without requiring additional time investment.
Real time support can help organizations ramp up new reps up to 3x faster than ever. Outreach Kaia™ can help teams shorten sales cycles by 19%, and improve rep productivity, so they can focus on the deal and conversation at hand, not the tasks.
