Outreach AI Agents

Outreach AI Agents are AI that can execute manual and repetitive tasks on behalf of sales reps. Revenue Leaders use Outreach AI Agents to unleash their team’s best performance by allowing reps to focus on what they do best: building relationships and closing deals.

Purpose built for revenue teams and built with Outreach’s deep knowledge of sales workflows; AI Agents are preconfigured with best practices that eliminate the need for revenue organizations to figure out how to leverage AI themselves. Outreach is developing multiple sales agents to address customer needs at every stage of the sales cycle, starting with AI Prospecting Agent and AI Research Agent.

Outreach AI Prospecting Agent is an AI Agent that increases seller productivity by performing prospecting tasks on behalf of sales reps. The agent enriches accounts and prospects with relevant insights, targets best fit prospects at the right time and crafts relevant, high-converting messages designed to increase response rates. Automating these tedious activities gives sellers more time and opportunities for live, revenue-generating interactions with buyers.

Outreach AI Research Agent is an AI Agent that enables precision targeting for sales teams and accelerates pipeline growth. Research Agents search across data sources, including past conversations with the customer and public data, to uncover trusted and high precision signals that traditional data providers miss. The Agent can automatically update accounts and prospects with insights that help reps focus their time on the right target accounts, without hours of manual research. Use Research Agent along with Prospecting Agent to further improve prospecting efficiency.

Using Outreach AI Agents, you reduce the amount of time your reps are spending on manual tasks by delegating that work to AI. As the agents are working non-stop, prospects are engaged at the right time leading to higher conversion rates.

As an example – With AI Prospecting Agent, reps save an average of 15-18 minutes of time using the Agent, allowing reps to spend more time on high value activities vs. digging through data to find the right information.

Instead of having your reps spend their time toggling between tabs or finding information from various sources on the internet, the Prospecting and Research Agent can pull in relevant details from our data providers and within our platform to surface those details for anyone on the team to view and use to craft relevant and timely emails to your prospects.

Simple: Outreach AI agents are easy to set up and deploy, without expensive IT resources and long implementation times. Just connect your data and content, configure the agent, and deploy it into the enterprise-grade system your sellers use every day to manage their books of business.

Flexible: Outreach also gives customers flexibility that other AI Agents lack. Configure the agent to be autonomous in low-touch segments or include a human in the loop for sales-led, high-touch accounts to ensure customers are engaged in the right way and safeguard your brand reputation.

Powered by customer data: Outreach AI Agents are the only provider that allows customers to build bespoke agents powered by their own relevant customer data. Customers can quickly build and deploy agents powered by signals from 1st party data (Outreach conversations & CRM), 3rd party insights from public data sources, and pre-built integrations to your preferred data provider or your internal enterprise data. Our approach ensures that you are targeting and engaging the right accounts with the right message every time.