Introducing Outreach’s November 2024 release

Revenue insight and execution tailored to your needs

Today’s go-to-market teams face intense pressure to boost efficiency and scale growth in a way that’s sustainable and repeatable. Sales, Customer Success, and Revenue Operations leaders must continually refine their sales processes to identify what works, cut what doesn’t, and consistently make winning the default outcome. Yet, effective revenue workflows aren’t a one-size-fits-all solution — they need to be customized to fit each company’s unique business model, selling approach, renewal and expansion motions, and customer base. This level of precision requires dynamic, ongoing process improvements and adaptation.

At Outreach, our mission is clear: we’re here to unlock the world’s full selling potential. And with our latest November 2024 release, we’re taking a significant step toward making this a reality. This new suite of improvements to the Outreach platform enables revenue teams to analyze the impact of their workflows, tailor them to their unique business, execute seamlessly from anywhere, and build insightful, actionable forecasts that reflect the distinct structure and goals of each team.

Sell from Anywhere: Outreach Mobile App Empowers Sellers on the Go

For many of our users, flexible work has become essential. You’ve told us, “We love Outreach, but we need to take it with us wherever we go.” Well, now you can! With the Outreach Mobile App, sellers have the freedom to execute daily tasks on the go, meet prospects wherever they are,  conduct on-site visits, and stay in the loop with the team back at the office. You can build your pipeline, and soon manage deals, and take control of accounts and forecasts: all from the palm of your hand.

End to end retention and expansion: CRM Product Data Sync

Engaging with your customers throughout their entire lifecycle is of utmost importance in today’s market, and you need a tool that helps you do that at scale. The best growth engine for many organizations is ensuring your current customers are successful so you can expand your presence in their environments. Outreach helps you align customer success, account management, and sales teams to deliver a seamless customer experience. Ensure consistent touchpoints and onboarding using sequences and triggers. Gain sentiment and churn risk insight from Kaia analysis and even breaking out forecasting for renewal and expansion opportunities, Outreach helps your teams deploy a singular, customer-focused motion to identify and execute your renewal motion. 

Analyze and Improve Enterprise Workflows: Introducing Custom Reporting Layouts

This year, we expanded the versatility of Outreach with the introduction of custom object support, allowing customers to design sophisticated sales workflows within the platform. Now, we’re amplifying that flexibility by launching Custom Reporting Layouts so RevOps and go-to-market teams can create tailored reports to analyze critical metrics in Outreach. These custom reporting layouts enable a new level of insight into workflow effectiveness. Combined with user experience upgrades that simplify searching, filtering, and column adjustments, your team can confidently scale any go-to-market workflow, fully customized to meet your goals.

Tailored Forecasting for unique team success: customize and take action

Forecasting is as individual as your sales team, and every go-to-market strategy demands its own approach to success. Traditional forecasts might show us where we’re headed, but without actionable steps, they’re only half the story. That’s why our November release enhances Outreach’s forecasting capabilities, giving RevOps, GTM leaders, and sales teams the power to act on the insights they gather. Drill into metrics by territory, track quota attainment, and immediately implement improvements, all from within the Outreach platform.

Limitless possibilities with an ever-expanding technology ecosystem

The Outreach Ecosystem continues to expand with the addition of ten new apps to our Outreach Marketplace. By bringing the applications your revenue teams use inside the Outreach platform, sellers are able to maximize the tools in your tech stack and focus on doing what they do best, selling. Explore our new  apps, reach out to the partners directly for more information and easily enable them for your organization directly in the marketplace: Zapier ,Clay ,Monster Connect , Tendril ,Transcend, Influ2, Boring Plugins : Enrich Emails , Lavender, MadKudu and Birdie. 

With this release, we’re reinforcing our commitment to empowering revenue teams everywhere to work smarter, scale faster, and achieve sustainable success. The future of sales isn’t just about reaching quotas — it’s about unlocking potential, refining strategies, and setting up your team for long-term wins. We’re thrilled to take this next step with you as we continue to reimagine what’s possible in sales, together.