See what’s new
in Outreach
Product news
The latest and greatest from Outreach
Your wish list is our to-do list. Check out some of the highlights from our most recent quarterly product release. Our product and engineering teams are proud to build the vision for the future of Outreach, incorporating feedback and requests from you, our fantastic customers. We’re committed to continuously leveling up our platform and improving your workflows.
Sell from anywhere
Capture key sales engagement interactions and activities on the go with Outreach Mobile (BETA)!
- View, prioritize and tackle your tasks on the go
- Seamlessly track and execute call tasks directly from your mobile device
Sales engagement
Custom reporting layouts
- Build custom layouts of Outreach Reports to track the activity you most care about and quickly identify areas that need attention.
- Save, share, and export custom views to ensure every stakeholder gets the view of the business that they need.
Sales engagement
User and Account Pivots in Sequence Performance
- View sequence performance by user or by account to assess performance against multiple dimensions.
- Drill-in to step and task-level metrics to further understand performance and identify areas for coaching or improvement.
Sales engagement
Additional metrics in sequence performance
- View the Sequence Engagement Score directly within the Sequence Performance Report alongside all other performance metrics to form a holistic picture of each sequence.
- Use column customization to add new data to the report such as prospects/accounts active, emails delivered, calls outbound, answer rate, and more.
Platform services
Custom Object Enhancements
Unlock more sales workflows with enhanced custom object functionality.
- Compatibility with Dynamics
- Historical data load
- Owner-based governance
- Bulk actions
Platform services
Data types for custom fields
- Capture additional information on your Prospects, Accounts, and Opportunities, by defining new data types for custom fields.
- We’re introducing more data types with basic validation among the existing text and single value picklist typesWith these new data types, you’ll also be able to sort your fields.
Platform services
Required fields
- Enhance your CRM sync experience and boost reporting by customizing which fields are required.
- Define which standard or custom fields are required fields for your Prospects and Accounts.
Platform services
Snowflake Connector (Private BETA)
- Power your sales process with more than just CRM data by bringing in external business data from Snowflake into Outreach.
- Use third-party data from Snowflake to create more personalized sales experiences.
Platform services
Hierarchical Outreach Teams (BETA)
- Leverage a new approach to managing teams and content governance by creating hierarchical Outreach Teams.
Platform services
Automatic Team Management (BETA)
- Simplify team management with the ability to link User Roles with Outreach Teams.
- Make team management a breeze by linking User Roles to Teams for automatic, hands free changes.
Customize your forecast and take the right action
Multi-currency support for opportunities
- Empower global teams by enabling sales reps and managers to see opportunity and line item values in their local currency. Primary currency is also shown as a converted amount for additional context to ensure reporting consistency.
Customize your forecast and take the right action
Enterprise territories for pipeline & forecasts
- Automate forecast roll-ups for territories across the organization, down to each rep and deal.
- Maintain multiple concurrent forecasts for different dimensions of the business.
New customer stories
Reps at Cisco have everything they need to execute in a single place
Cisco uses Outreach to bring consistency to how their team of over 1,200 sellers engage with their customers and track success. The results: reps using Outreach are producing 85% more activity and closing more deals.
Outreach demos
The platform designed for your entire revenue team
As GTM President, David uses Outreach to inspect pipeline, improve productivity, and boost morale. Watch as he runs through how he gets the information he needs directly from the platform in the first 30 minutes of his day.
There’s more to explore
We’re constantly releasing new features and improvements to the platform. Chat with the team to see what our latest innovations could do for your team.
