Compliance
Outreach is committed to complying with the highest global standards to help meet our customers’ legal, regulatory, and organizational policy requirements.
SOC 2 Type II
The SOC 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants' (AICPA). The purpose of this report is to evaluate an organization’s information systems relevant to security, availability, processing integrity, confidentiality, and privacy. The AICPA created the Statement on Standards for Attestation Engagements No. 18 (SSAE 18) to keep pace with globally recognized international accounting standards. Outreach maintains an annual SOC 2 Type II certification
ISO 27001
ISO 27701
Industry standard certification for privacy and demonstrates compliance with internal controls attested to by an external auditor. The scope of the audit includes compliance requirements related to GDPR and CCPA. Outreach has maintained an ISO 27701 certification every year since 2020 without non-conformities.
Cloud Security Alliance (CSA) Security, Trust, Assurance, and Risk (STAR)
HIPAA
Security
Protecting our customers’ data is the cornerstone of our security program. That’s because software is only as good as its security. At Outreach, we combine enterprise-grade security practices with regular audits to ensure your data is always protected.
Privacy
A comprehensive governance program integrates privacy, AI governance, and data management to ensure the ethical, secure, and compliant handling of personal and organizational data throughout its lifecycle.
